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Home > Shipping and tax
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ShippingOnce you have placed an order, you will be notified by email when your item(s) has been shipped. If you are ordering through our web site, the only available option is UPS Ground. UPS Overnight and UPS International are available on a call in basis or through our online payment center. In order to use our secure online payment center, you must fill out our shipping price quote form for order and shipping costs. If you would like to purchase the quoted item(s), then we will set up our payment center to receive your online order. If you have any questions, please call us at 1-866-960-3030 or email us at info@designyourwall.com. Our office hours are 8am – 5pm PST, Monday – Friday. Sorry, we do not ship to APO or PO Box addresses. Listed below are the available shipping options:
Free Shipping – All wallpaper samples cost $5.00, but shipping is free worldwide. Samples should arrive within 5-10 business days, after email notification. Sizes of samples depend on the pattern, but are at least 8 inches by 8 inches. Note: Saturday and Sunday are not considered business days. You must choose the correct shipping format in order for the shipping to calculate correctly. DesignYourWall reserves the right to correct your shipping method, when necessary, and charge the appropriate shipping totals. (Example: Foreign customers may not choose ground, as it is impossible for us to ship UPS ground overseas).
TaxAll California orders will include the state’s sales tax; otherwise US orders will be considered tax free. On international orders, DesignYourWall will not be in any way responsible, or held accountable, for customs charges, tariffs, duties and taxes imposed by any country on incoming or outgoing packages. These funds are the sole responsibility of the customer.
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