Custom Ordering Tips

Interested in creating your own custom product with our state of the art facilities and super helpful designers and customer service? Below you'll find everything you need to know to help you with your custom project with Design Your Wall. When you're ready to proceed visit our Custom Design page to get started!

Copyright

  • Please make sure that you have copyright permissions to use the images submitted
  • We'll need you to attest that this is true
  • Images with globally known brands (Nike, Coca cola, Mircosoft, Disney, etc.) as the primary focus will not be accepted

Lead time

  • Please allow for sufficient time for ordered to be processed
  • Custom Design vary according to the order
  • Custom print times are between 1-3 weeks

Image resolution for images submitted

  • We need an original file that has enough resolution to work with while not being unwieldy
  • If your file is larger than 10MB, you can contact us
  • Maximum 600dpi (dots per square inch) to allow enlargement
  • Minimum 100dpi at actual print size

File types accepted

  • regular .jpg, .png, .tiff, .eps, .pdf (Photoshop file)
  • If you have another file format or original artwork that you want our design team to work on, please make a note of it and we will contact you to work out the details

Need a designer?

  • We can assign your project to one of our designers to create a custom wallpaper from your images!
  • Additional design fees apply

Do you offer Samples?

  • Samples are $9.99
  • We offer free and expedited shipping options
  • We highly recommend ordering a sample
  • There are no returns on custom orders
  • Exceptions due to manufacturer defects


Still have questions?
Check out our help page or contact us.


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